FAQs

Frequently Asked Questions (FAQs)

Have a question? We've got answers.
If you don’t see what you’re looking for, feel free to reach out—we’re always here to help.

1. What makes your fragrances different?

Our scents are inspired by iconic luxury perfumes but crafted without the excessive markups. We use premium ingredients and fine fragrance oils to create high-quality blends that feel luxurious—without the designer price tag.

2. How do I apply perfume oil for the best results?

To get the most out of your perfume oil, apply it directly to your pulse points—such as your wrists, neck, behind the ears, and inner elbows. These areas naturally emit heat, helping to diffuse and enhance the fragrance throughout the day. Avoid rubbing, as this can break down the scent molecules and affect the fragrance's longevity.

3. Are your perfumes long-lasting?

Yes! Our perfumes are made with high-concentration fragrance oils, designed to offer long-lasting scent throughout the day. Longevity can vary slightly based on skin type and individual body chemistry. Applying straight after your shower will give you the best results, you may also apply moisturiser before your perfume to increase longevity.

4. Do you test on animals?

Absolutely not. All of our fragrances are 100% cruelty-free. We never test on animals—and we work with partners who share the same values.

5. Where do you ship?

We currently ship to Australia. If you're outside that area, stay tuned—we're expanding! For more details, visit our Shipping Policy.

6. How long does shipping take?

Standard shipping usually takes 3–7 business days, depending on your location. Express shipping options are available at checkout. Visit our Shipping Policy for more info.

7. Can I return a fragrance if I don’t like it?

Due to hygiene regulations, we can only accept unopened, unused products within 14 days of delivery. If your item arrived damaged or you received the wrong product, we’ll make it right. Read more in our Return Policy.

8. I entered the wrong address—what do I do?

If your order hasn’t shipped yet, email us ASAP at maehkfragrance@gmail.com Once an order is shipped, we can’t change the address—but we’ll do our best to help.

9. Do your perfume have a shelf life?

We recommend using our fragrances within a 36 month (3 year) period. However, they may last much longer.

10. How can I contact you?

We’d love to hear from you. You can reach our Customer Care team from our Contact Form anytime.